Privacy Policy

Who we are

Our website address is: https://www.giraffeglass.co.uk.

Privacy & Cookies Policy

We will deal with personal information securely and respectfully. All online transaction information will be encrypted using SSL certificates.

To process an Order, we will need your name, billing address, telephone number, email address and credit card information. We will use this information to process the Order and, if any questions should arise, will contact you about your Order.

If we need to contact you, we will contact you via email first. If unsuccessful (or time is critical), we will try to contact you by telephone.

Any information provided by you will be used for the purposes of processing your Orders only. To achieve this we reserve the right to provide your details to third parties that are involved in processing the Order or for delivering specific services to you (for example, the financial institution that issued its credit card or the courier that delivers the Order).

Your information will not be shared with individuals or other companies (such as direct mail organisations or other third parties) unless required by law.

We use analytical data from our website to monitor how people interact with our website in order to improve our service. This data is strictly for internal use only.

You should help us update and maintain the accuracy of any of our personal information by using the account profile pages or notifying us of any changes of address, title, telephone number or e-mail address. If you are no longer a customer and you wish to be removed from our database please request this via our ‘Contact Us’ page.

If you no longer wish to be on our mailing list then you can unsubscribe very easily using the ‘unsubscribe’ link at the bottom of our emails and we will remove you from the list.

This website contains links to other sites that are not owned or controlled by us.  Please be aware that we Giraffe Glass are not responsible for the privacy practices of other such sites.  We encourage you to be aware when you leave our site, and to read the privacy policies of other sites that you visit.

Cookies

Cookies are small bits of text used by a browser to store information on our computer hard drive.

Each cookie can only be read by the web server that originally issued it.

Cookies cannot profile your system or collect information from your hard drive. Most on-line retailers use cookies.

We use cookies to show whether you are a prior customer and therefore will not need to re-enter certain information every time you shop on our website. We also use cookies to monitor how our website is used by visitors in order to help us improve our service.